Resume
Tuesday, 07 April 2009 | 
You can see my credentials by viewing my interactive resume, or scrolling down to see the plain text version.
Please use the contact link at the bottom of the page or at the end of the video to contact me.
Thank you!
EXPERIENCE
Web Programmer, Database Admin, checkMD.com (formerly GetProof Inc.) July 2008–Present
· Help with programming website, fixing bugs, and developing new modules.
· Created database schema and maintenance plans.
· Maintain database with millions of records, including merging hundreds of data sources from many sources.
· Install, configure, customize, and skin Joomla components, modules, and plugins.
· Technologies used: PHP, MySQL, MSSQL, IIS, Javascript, AJAX, JQuery, Joomla, Aptana
Director of Support, GetProof Inc. June 1, 2004 – July 2008
· Working Manager of the Support Team, taking escalated and special needs cases.
· Worked with upper management on goals and direction of the company.
· Successfully resolved support needs of several high profile clients to ensure continued relationship with the company.
· Other Job Titles while at GetProof Inc: Project Manager, Consultant, Software Test Engineer, and Technical Support Engineer.
· Built and maintained company Intranet with tools for vacation calendar, project management, knowledgebase, wiki, and software bug tracker.
· Technologies used: MSSQL 2000, MSSQL 2005, Crystal Reports, .NET, Delphi, HTML, ASP, Stoneware, Borland Database Engine, and Microsoft Mail Merge.
Network Analyst, BYU Office of Information Technology June 2, 2003 – May 2004
· Monitored network of more than 600 servers and databases.
· Maintained BYU Campus-Wide Network of over 1000 switches, hubs, and routers.
· Performed various networking and level 2 support tasks.
Senior Capstone Project, BYU Information Technology September, 2003 – April 2004
· Helped build a web-based property management and search tool.
· Designed and programmed the web interface, helped with database structure.
Microsoft Support Professional, Convergys May 7, 2001 – Dec. 20, 2001
· Won Microsoft bonus as a team for high customer satisfaction.
· Performed technical support for Windows 95, Windows 98, Windows 98SE and Windows ME Operating Systems.
Full-Time Volunteer: Québec, Canada May 20, 1998 – May 14, 2000
· Developed competency in both written and spoken French.
· Instructed other full-time volunteers (50 total and up to 12 at a time).
EDUCATION
BS Degree, Electronics and Information Technology, Brigham Young University
· Business Management Minor
· G.P.A. 3.60 on 4.00 scale
· Graduated April 2004
SKILLS and TECHNOLOGIES
Software and Web Programming
· PHP, HTML, DHTML, JavaScript, AJAX, JQuery, CSS, MySQL, SQL (MSSQL 2000 and 2005).
· MCP and MCTS Certified for MSSQL 2005.
· Aptana, Flash, Dreamweaver, Fireworks, Photoshop, Access, Excel, Apache, Norton Ghost, Crystal Reports, CRM, Active Directory, Bugzilla, Joomla
Strengths
· Quick learner; excellent troubleshooting skills, able to grasp new concepts quickly.
· Well organized; great work habits.
